{"id":5989,"date":"2015-03-27T16:09:27","date_gmt":"2015-03-27T20:09:27","guid":{"rendered":"http:\/\/dev.communitylivingnorthbay.org\/?page_id=38"},"modified":"2015-03-27T16:09:27","modified_gmt":"2015-03-27T20:09:27","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/communitylivingnorthbay.org\/fr\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"

For more information please contact us at:<\/h3>\n

Community Living North Bay\/Int\u00e9gration Communautaire North Bay
\n741 rue Wallace Road, North Bay, ON P1A\u00a00E6
\nTel: (705) 476-3288 \/ Fax\/T\u00e9l\u00e9copieur: (705) 476-4788
\nEmail\/Courriel: info@communitylivingnorthbay.org<\/a><\/p>\n

Complaints\/Feedback<\/h3>\n

Community Living North Bay encourages both negative and positive feedback and is committed to being responsive to complaints and concerns. By doing so, the organization not only provides an avenue for complaints and appeals but has the opportunity to reflect, learn and make revisions, to ensure that quality services are provided.<\/p>\n

A copy of the policy\u00a0–\u00a0\u00a0Feedback, Complaints and Appeal Process is available here<\/a>.<\/p>\n

All people who access supports from the organization, family members or community members may make a complaint or provide feedback directly to an employee or by calling the hotline telephone number at 476-3288 ext. 2250 (more information about the hotline can be found below),or in writing to: Community Living North Bay, Att: Manager \u2013 Operations, 741 Wallace Road, North Bay, Ontario, P1A\u00a00E6 or by e-mail at\u00a0qualityassurance@communitylivingnorthbay.org<\/a><\/p>\n

Email Us Directly<\/h3>\n

[contact-form-7 id=”510″ title=”Contact Us”]<\/p>\n

Hot Line:\u00a0 <\/strong><\/h3>\n

705-476-3288 ext. 2250<\/strong><\/p>\n

We care about your quality of life and the quality of our services. That’s why we’ve created the Quality\u00a0Assurance Hotline. When you call, please provide as many details as possible about your suggestions, comments or complaints and\u00a0we will look into the matter. Leaving your name and phone number will allow us to tell you how we’ve addressed your suggestion or concern, but doing so is optional.<\/p>\n

Please note: This hotline is\u00a0confidential<\/b>\u00a0and your comments or suggestions will remain anonymous.\u00a0 If you would prefer to send your suggestions or concerns by email, please send them to the Quality Assurance Department:\u00a0\u00a0qualityassurance@communitylivingnorthbay.org<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

For more information please contact us at: Community Living North Bay\/Int\u00e9gration Communautaire North Bay 741 rue Wallace Road, North Bay, ON P1A\u00a00E6 Tel: (705) 476-3288 \/ Fax\/T\u00e9l\u00e9copieur: (705) 476-4788 Email\/Courriel: info@communitylivingnorthbay.org Complaints\/Feedback Community Living North<\/p>\n","protected":false},"author":1,"featured_media":1133,"parent":0,"menu_order":6,"comment_status":"open","ping_status":"open","template":"contact-us.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5989","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nContact Us - l\u2019Int\u00e9gration communautaire North Bay<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/communitylivingnorthbay.org\/fr\/contact-us\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Us - 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